Broken key stuck in letterbox lock

A key snaps because the lock or key is worn. Extracting it fixes today; replacing it fixes the cause.

  • No payment now
  • Written price first
  • Pay after the video

Updated

What to do

  • Stop turning. Pushing the stub further in makes extraction harder.
  • If the door is locked, it counts as a lost-key opening (+S$25).
  • WhatsApp a photo and we quote in writing.

Stop it happening again

Go keyless. A battery-free combination lock has no key to snap or lose.

FAQ

Can you just pull the broken piece out?

Sometimes, but the lock that snapped a key is usually worn, and it will happen again. Replacing it costs little more and comes with a 1-year warranty.

I lost my letterbox key. Can you help?

Yes. We open the locked mailbox and fit a replacement lock in the same visit. Opening is S$25 per mailbox, and we verify on site that you are the resident, owner, tenant or an authorised person before anything is opened. ID is sighted only, never copied.