Letterbox lock not turning

Most stiff letterbox locks come down to four causes. Try the safe checks first.

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Updated

Causes and fixes

CauseTry thisIf it doesn’t work
Door has droppedLift the door slightly while turningCam adjustment
Dust or corrosionDry lock lubricantService or replace
Worn keyTry the spare keyReplace the lock
Code lock dials stiffRotate each dial fully a few timesReplace the lock

FAQ

Should I use oil?

Use a dry lubricant made for locks, not cooking or general-purpose oil, which attracts dust and makes things worse over time.